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Clinic Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Clinic Manager to run a newly acquired clinic in their Phoenix market. The CM is responsible for the overall operations and performance of the clinics. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on a new location in their Phoenix market. The right candidate will need to be in the area.

Position Responsibilities:

• Cultivate a positive and collaborative team culture, emphasizing professionalism and client-centered care.
• Coordinate the schedules of administrative and clinical staff to ensure efficient operations and adequate coverage.
• Address performance concerns among staff, implementing improvement plans as needed.
• Lead the recruitment process for new team members, conducting interviews, assessing cultural fit, and making hiring decisions.
• Design comprehensive training programs for new hires, ensuring they acquire the skills and knowledge necessary for effective job performance.
• Develop expertise in our electronic medical records and point-of-sale system, continuously training staff on best practices.
• Enforce policies and procedures to ensure compliance with relevant laws and regulations.
• Maintain clinics at the company’s high standards, overseeing adherence to guidelines.
• Monitor and manage the region’s budget, overseeing expenses and revenue to ensure financial stability and growth.
• Supervise inventory, including ordering essential medical products (neurotoxins, fillers, etc.) and general supplies to maintain optimal stock levels.
• Manage the maintenance and repair of clinic equipment, ensuring all medical devices are in proper working condition for safe and effective treatments.
• Oversee marketing and advertising campaigns, ensuring effective use of various channels, including online platforms and local advertising.
• Identify areas for process improvement within the clinic and develop strategies to address these areas.

Experience/Requirements:

• Experience in managing a healthcare facility or a similar business with a staff of more than ten employees.
• Client-facing experience with a strong emphasis on delivering exceptional customer service.
• A bachelor’s degree in healthcare or a related field is preferred.

Clinic Manager

This position is with an industry leading medical aesthetics group that is partnering with, acquiring and opening best-in-class clinics and brands across the USA. The group provides world-class support to their partner-clinics. This group is in need of a Clinic Manager to run a newly acquired clinic in their Phoenix market. The CM is responsible for the overall operations and performance of the clinics. It will report directly to the COO.

Geography:
This group is a national organization with locations across the country. This role will focus on a new location in their Phoenix market. The right candidate will need to be in the area.

Position Responsibilities:

• Foster a positive and supportive team culture that emphasizes collaboration, professionalism, and client-focused care.
• Manage the administrative and clinical staff schedule to ensure sufficient coverage and efficient operations.
• Address staff performance concerns and implement performance improvement plans when necessary.
• Lead the recruitment process for new staff members, conducting interviews, assessing cultural fit, and making hiring decisions.
• Develop comprehensive training programs for new hires to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively.
• Become an expert on our electronic medical records and point-of sale system and continually train staff on best practices.
• Implement necessary policies and procedures to maintain compliance with applicable laws and regulations.
• Ensure the clinics operate by the company’s high standards and guidelines.
• Oversee the region’s budget, monitoring expenses and revenue to ensure financial stability and growth.
• Manage inventory, including ordering critical medical products (neurotoxins, fillers, etc.) and general supplies to maintain sufficient stock levels.
• Oversee the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition to provide safe and effective treatments.
• Oversee marketing and advertising campaigns to ensure effective use of various channels, such as online platforms and local advertising.
• Identify areas where the clinic’s processes can be improved and develop strategies to address these areas.

Experience / Requirements:

• Experience in managing a healthcare facility or similar business with more than ten employees.
• Experience in client facing roles with a strong focus on delivering outstanding customer service.
• Bachelor’s degree in healthcare or a related field is preferred.

Bachelor’s Degree