Career Opportunity

ServiceTitan Specialist

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Category

Information Technology

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Location

Dallas, Texas

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Salary

$110,000 - $130,000

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Job Reference

53751

ServiceTitan Specialist
We are partnering with a highly acquisitive, Private Equity backed organization looking to add a ServiceTitan Specialist to their team.

The ServiceTitan Specialist position is an opportunity to join a rapidly growing, dynamic organization and will play a key role in supporting the successful execution of the organization’s growth strategy. The ServiceTitan Specialist will be responsible for creating and managing the ServiceTitan implementation and usage plan across the company.

Candidates can work remote with travel to other field offices as needed to support implementation. Preference if candidates live in Dallas or Phoenix.

Responsibilities & Key Job Tasks

  • Develop, execute, and oversee strategies to enhance the utilization of ServiceTitan, aligning with the organization’s expansion goals, commencing with the Dallas field office.
  • Ensure scalability of strategies across all company locations.
  • Implement and communicate utilization plans across all branches.
  • Collaborate with the Board and corporate leadership to identify crucial data and performance metrics, facilitating the establishment of systems to capture and utilize this information effectively at local field offices.
  • Conduct comprehensive training sessions for end users, both onsite and remotely, covering daily operational workflows.
  • Proactively assess needs across all branches to identify challenges and opportunities for improvement.
  • Act as the main liaison with ServiceTitan on behalf of the company.
  • Work jointly with the interim CFO to manage ServiceTitan contracts company-wide.
  • Offer internal support to field office teams, guiding them in engaging with ServiceTitan directly when necessary.
  • Perform other assigned duties as required.

Requirements

  • Minimum of 2 years of hands-on experience with ServiceTitan desktop and mobile platforms.
  • Proficiency in Excel for data manipulation and analysis.
  • Effective communication skills and experience conducting training sessions for diverse employee groups, spanning from field workers to office staff.
  • Meticulous attention to detail in all tasks.
  • Proficiency in MS Office suite and adeptness in centralizing team resources.
  • Ability to collaborate across departments including Accounting, Marketing, Operations, Sales, and HR.
  • Strong project management capabilities.
  • ServiceTitan Certified Administrator accreditation preferred.
  • Bachelor’s degree preferred.

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